Accessibility and Inclusion Statement

Your Access Matters to Us

At Ft. Randall Federal Credit Union, we are committed to providing equal access and an inclusive banking experience for all members, regardless of ability. We recognize the importance of ensuring our website, services, and physical locations are accessible to everyone, including individuals with disabilities.

Our Commitment

We strive to meet or exceed the accessibility standards set forth by the Americans with Disabilities Act (ADA) and other applicable laws. Our goal is to remove barriers that may prevent full participation in our financial services and to create a welcoming environment where every member feels valued and supported.

Website Accessibility

Our website is designed to be user-friendly and accessible, including features that help individuals with vision, hearing, mobility, or other impairments navigate and use our online resources. We regularly review our digital platforms and update them to improve compatibility with assistive technologies such as screen readers and keyboard navigation.

If you encounter any difficulties accessing information or services on our website, please let us know so we can assist you and address the issue promptly.

Physical Accessibility

Our branch locations in Wagner and Platte are designed to be accessible to all members. This includes wheelchair ramps, accessible parking spaces, and service counters designed to accommodate individuals with mobility challenges.

If you require assistance or have specific accessibility needs when visiting us, our staff is trained to provide support and ensure a comfortable experience.

Alternative Formats and Assistance

We offer important documents and communications in alternative formats upon request, such as large print, braille, or audio. If you need any materials in a different format or require assistance with our services, please contact us directly.